Terms of Service

1. Agreement

By accessing or using LeadGreeter, you agree to these Terms and any plan, order, or service terms that apply to your account.

• Authorized use: If you use LeadGreeter for a company, you confirm that you are authorized to accept these Terms for that company.
• Account security: You are responsible for keeping account credentials secure and for activity that occurs under your account.
• Account notice: Tell us promptly if you suspect unauthorized access or misuse of your account.

2. Account and service use

LeadGreeter provides call and text intake, photo-request, follow-up, and owner-queue tools for trade businesses.

You are responsible for your account access, business configuration, intake instructions, and use of the service.

3. Messaging and call intake responsibilities

You are responsible for having the authority and consent required to receive calls, send messages, request photos, and provide customer information to LeadGreeter.

Review lead details and outbound communications before relying on them. A callback or scheduling request is not a confirmed appointment or job.

4. Acceptable use

Use LeadGreeter only for lawful business purposes and in compliance with applicable calling, messaging, privacy, and consumer-protection requirements.

• Prohibited conduct: Do not use the service for abusive, deceptive, harmful, or unlawful communications.
• Service integrity: Do not attempt to bypass account limits, access another customer’s data, or interfere with the service.

5. Billing and plans

Plan pricing, billing intervals, included usage, and feature limits are the terms shown at checkout or in the applicable order.

Access to plan features may be limited when an account is unpaid, cancelled, or outside its included usage.

6. Service availability and changes

LeadGreeter is provided as available. Calls, messages, storage, and integrations can depend on third-party providers and networks.

We do not guarantee uninterrupted availability, perfect lead conversion, or that every message or integration will complete successfully.

We may update, limit, or discontinue features as the service changes.

7. Owner review

LeadGreeter assists with intake, summaries, drafting, and follow-up workflows. You remain responsible for customer communications, business decisions, and final lead or booking status.

8. Changes

We may update this Terms of Service from time to time.

Changes will be posted on this page with an updated “Last Updated” date.

9. Contact

If you have any questions about these Terms, use our contact form.